Affordable Warmth Advisor

Affordable Warmth Advisor

£28,505 - £31,279 per annum + 8% employer pension contribution
Full time (35 hours per week), part time hours (minimum 21 hours per week) will also be considered. 
Edinburgh/Inverness – hybrid of home and office working with some travel in your project location and occasionally across Scotland

Do you dream about a more rewarding career where you make a real difference to people’s lives? One with hybrid-working, job permanence and career development? Then why not become an Affordable Warmth Advisor at Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living.

As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the ongoing energy crisis. Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and support to the public. This includes signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.

We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland and to support more people in need. Our Advisors are naturally supportive, highly motivated and driven by delivering real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life.

A background in energy is desirable, advice or customer experience essential, and you should have an understanding of vulnerability and awareness of fuel poverty. You should have experience of producing high quality written reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas. We will start to grow your knowledge of services straight away with training over your first months. Training and knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new technologies.

About us

Changeworks is a leading organisation dedicated to decarbonising Scotland’s homes and a just transition to net zero. We deliver services in energy advice, retrofit management, and decarbonisation solutions, alongside independent consultancy. Through partnerships across the UK, we help accelerate the transformation of Scotland’s homes toward sustainability. 

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Closing date for applications: 11am, Monday 14 July 2025

Interviews: Thursday17 and Friday 18 July 2025

For further information about this post please contact Kat Custard at [email protected]

Changeworks ~ delivering positive low carbon living