Assistant Food & Beverage Manager
RSPB
About Loch Leven
RSPB Scotland Loch Leven forms part of the Loch Leven National Nature Reserve and is made up of important wetland and woodland habitats. Ospreys, marsh harriers, and swallows visit us in the summer, and up to 20,000 pink-footed geese fly in from Iceland each autumn to spend winter around the loch. Red squirrels are residents of our woodland. We offer a great day out for families, nature lovers, and wildlife watchers and can be easily accessed from the Loch Leven Heritage Trail which brings many walkers and cyclists to the site.
Our visitor centre, the busy hub of the reserve, looks out over our wetland, the loch to Kinross and the distant Ochil Hills. We are committed to providing excellent, fully accessible facilities, for everyone to enjoy.
About the Role
You will assist the Food & Beverage Manager in the day-to-day running of the café, in line with set RSPB procedures and routines maintaining the excellent quality of service and care expected by our customers, supervising and organising the team, making barista coffees and serving customers. You will assist with office tasks, stock control, placing orders, and cleaning. You will also deputise for the Catering Manager when required. Now, more than ever, hygiene and safety in customer service settings is paramount so we’ll expect you to undertake training in this area, including Food Hygiene training.
Essential skills, knowledge and experience:
• Proven track record of working in a busy and successful catering environment.
• Focussed on delivering an exemplar customer service experience.
• Excellent communication skills and ability to share knowledge with confidence and enthusiasm.
• Ability to plan and prioritise your workload
• Problem solving and ability to work on your own initiative.
• Sound understanding of systems and procedures necessary to run a commercial catering operation.
• Experience of working with stock management systems and stock controls.
• Ability to motivate, influence and inspire others, and be able to supervise and train staff and volunteers.
• Computer literate, including Excel spreadsheets.
Additional Information
This is a permanent part-time role (4 days per week)
As part of this application, you will be asked to provide a copy of your CV and complete a short form. There will be a cover letter section for you to tell us how you meet the criteria set above.
Interviews will take place on 05/06/2025
For application/role enquiries please contact: [email protected]
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We reserve the right to close this advert once sufficient applications have been received.
About RSPB
The RSPB is a charity for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. We carry out conservation on a large scale, protect and restore habitats, and save species from extinction. We’re living in a nature and climate emergency, and we won’t stop whilst the threats persist.
We believe our work makes a real difference to the world we live in. It takes a great team to
save nature and we need a wide range of skills to make it happen.
As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places, so we want to make sure you feel rewarded for everything you help us to achieve.
The RSPB is a charity for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. We carry out conservation on a large scale, protect and restore habitats, and save species from extinction. We’re living in a nature and climate emergency, and we won’t stop whilst the threats persist. We believe our work makes a real difference to the world we live in. It takes a great team to save nature and we need a wide range of skills to make it happen. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places, so we want to make sure you feel rewarded for everything you help us to achieve.
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