Global Feedback Ltd


Volunteer • Part Time 02030518633 Claudia Rawlinson

Sectors: environmental policy & campaigning, food, farming & horticulture, sustainability

Closing date: Tuesday, 9th July 2019  

Feedback was founded in 2009, and in 2013 was established as a charity. The Board of Trustees introduced then has overseen Feedback’s development as an organisation and a programme that has helped make food waste the massive issue it is in society today.

Feedback is at an exciting time in its development. With a new Executive Director, Carina Millstone appointed in early 2017, we set a new Strategic Framework and Three-Year Plan to 2020 and have been expanding our work and impact.

We are looking to strengthen our Board by the addition of at least 4-5 new trustees by the end of November 2019.

In particular we are looking for expertise in the following areas:

  • knowledge of/thought leadership in the food sector;
  • fundraising, including institutional fundraising;
  • legal;
  • media, communications and marketing;
  • advocacy and public policy development, and;
  • campaigning strategy.

If one or more of these areas applies to you, then great. If not so much, but you think your profile means you have something else to offer by being on our Board, we would also like to hear from you.

If you are or have been a charity trustee we welcome that experience. If you have not, we are very open to having the right person join a Board for the first time.

We are looking for people who can bring passion, experience, knowledge and insight as we set out anew on addressing the challenges our food system creates for the natural world we rely on: to help us bring practical and engaging solutions to move the food system from its current unsustainability so that existing food fit for human consumption first and foremost reaches human mouths; so that food waste is repurposed as animal and fish feed; so that diets are shifted to be less environmentally destructive; and so more food waste is prevented from occurring by tackling overproduction and over purchase and over consumption to reduce the size of the our present out of control food system.

We have a good gender balance on the Feedback Board, but like a lot of environmental charities we don’t have the diverse backgrounds on our governing body we really should. We want to change that.

We are pleased that you have an interest in joining the Board of Feedback. Please read on to find out more about our work and what we are looking for in our trustees.

If you would like an informal discussion about any aspect of the role and / or the organisation, please don’t hesitate to get in touch through the Feedback office and either me or our Executive Director, Carina Millstone, will be pleased to speak with you.

Glen Tarman, Chair of Trustees, Global Feedback

Strategic goals

We know that our food system can be transformed to enable the natural environment to flourish, our planet to regenerate and for people to have healthy, nutritious food to eat. For Feedback to play its full part in this vision being realised, our programmes are now developed to deliver the following goals:

  1. National governments and supranational institutions adopt frameworks that support a food system with sustainable resource and nutrient flows.
  2. The large corporations of the food industry significantly reduce the environmental impact of their products throughout their whole lifecycle.
  3. A new vibrant food economy has emerged, in which citizens and diverse groups engage in innovative activities that support sustainable resource and nutrient flows and build resilient communities.
  4. Feedback is a highly effective and influential organisation.

Our Work to Date

While millions still suffer from malnutrition or go hungry, one third of all edible food – enough to feed billions of people – is wasted each year. Cutting waste out of the global food system is the most achievable way to immediately reduce the environmental impact of food production and an obvious first step toward shifting to a sustainable alternative – this is what we’ve been working on since Feedback was founded ten years ago.

We have propelled the food waste scandal out of the shadows and into the spotlight. We have worked with governments, NGOs, suppliers, retailers, media and the public to catalyse action on eliminating food waste globally. We are distinct amongst our fellow environmental non-profit peers in engaging in the full suite of activities required for positive social change: movement building, campaigns, and incubation of new models.

Feedback elevated food waste from a relative non-issue a decade or so ago to one now recognised globally as an urgent priority. Business, policy-makers and consumers now have food waste high on their agenda. With that fundamental success, the world of addressing food waste has exploded into action and we welcome the many new actors becoming involved.

As these signals emerged, Feedback moved to the next phase of its development: going beyond just eliminating food waste to addressing how food is controlled by corporations that prioritise profit over protecting the environment or feeding people healthy food.

For activities and news in 2019, see the Feedback website

Financial Overview

After three years of rapid growth, the last two financial years have been a time for consolidation and regrouping. We have streamlined our back office functions and are now looking to build on our solid foundation and increase income as we expand into new areas of work.


The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing the organisation’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. Specifically, the Board is responsible for:

  1. Ensuring that the charity and its representatives function within the legal and regulatory framework of the sector and in line with the organisations’ governing document, continually striving for best practice in governance.
  2. Upholding the fiduciary duty invested in the position, undertaking such duties in a way that adds to public confidence and trust in the charity
  3. Determining the overall direction and development of the charity through good governance and clear strategic planning.

The Board currently comprises six trustees, including the Chair and the Treasurer. Our aim is to increase this number to ten or eleven people with complementary skills and expertise in line with the organisation’s evolving governance needs.

The Board currently meets quarterly on a weekday from 1:30-5:30pm.

Trustee - Role Description

Main Duties

  1. Ensuring the charity complies with legislative and regulatory requirements, and acts within the confines of its governing document and in furtherance to organisational activities contained therein.
  2. Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
  3. Promoting and developing the charity in order for it to grow and maintain its relevance to society.
  4. Maintaining sound financial management of the charity’s resources, ensuring expenditure is in line with the organisations’ objects, and investment activities meet accepted standards and policies.
  5. Interviewing, appointing and monitoring the work and activities of the senior paid staff if necessary.
  6. Ensuring the effective and efficient administration of the charity and its resources, acting as a counter-signatory on charity cheques and any applications for funds if necessary
  7. Maintaining absolute confidentiality about all sensitive/confidential information received in the course of trustee’s responsibilities to the charity.

Accountable to

  1. Funders, beneficiaries, the Charity Commission, and Companies House.

Time commitment

  1. Attendance at quarterly meetings (held in central London on a weekday from 1:30 – 5:30pm)
  2. Ad hoc advice and support to senior staff and Board members, usually via email.
  3. Term for all Trustees is 3 years, with the option of re-election by mutual agreement for one further term.

Person specification

  1. A commitment to the organisation and fixing our broken food system
  2. A willingness to devote the necessary time and effort
  3. Integrity
  4. Strategic vision
  5. Good, independent judgment
  6. An ability to think creatively
  7. A willingness to speak their mind
  8. An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
  9. Good interpersonal skills and the ability to work effectively as a member of a team

The recruitment process

We welcome expressions of interest - including a brief statement about why you’d like to be considered and how you meet the requirements of being a trustee. Please send this with your CV to our Operations Director: Claudia Rawlinson,

If you would like to know more about any aspect of the role, depending upon the nature of your enquiry, please email Claudia as above, in the first instance, to request a phone call.

Our recruitment will be a rolling process, however we do anticipate two rounds, one before the main summer holiday period and one in the autumn. Whilst ad hoc arrangements can also be made, we would encourage interested individuals to submit an expression of interest and CV by 18 July for the first round and by 20 September to be considered in the second round.


  1. Expression of interest received.
  2. Candidates of interest will be approached for a short telephone conversation with a trustee.
  3. Shortlisted applicants will be invited to meet with the Chair and/or another trustee as well as the Executive Director.
  4. If both parties wish to proceed, the applicant will be invited to attend a Board meeting as an observer.
  5. If both parties still wish to proceed, appointment will be confirmed at the next Board meeting.

Further reading

For further background you may find the Feedback Model useful, see here:

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