Roaming Engager

Wildfowl & Wetlands Trust

Martin Mere, Burscough, Lancashire

Volunteer • Part Time Amy Hannan

Sectors: conservation & wildlife

Closing date: Not specified, apply soon!


Why do we need you?

At WWT we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide.

We are a conservation organisation and you will be involved in sharing our message with the wider public, making people feel part of something amazing.

Who will be responsible for your role? 

Learning Manager

Where will you be based? 

In the education centre but accessing the wider site

How much time will it take? 

One or two days a week during school holidays and/or weekends

What will you be doing?

  • Moving or positioning yourself around the site (outdoors) in order to talk to visitors about what is of interest there at that time.
  • Greeting visitors, understanding their needs, empathising with them, showing them what you have to show them, and then telling them ‘what else is on’.
  • Engaging with visitors using a range of appropriate techniques, for example:
    • Talking about the flamingos with a telescope set up and focused on the nest site, as an interactive prop
    • Taking advantage of your engagement with our visitors to talk about WWT's key messages and to mention our international work, new centre developments, forthcoming events and membership   
    • Involving children and their families by using a series of simple wetland busks to 'draw a crowd'
    • Talking about the birds and their habitats visible from the Discovery Hide

Who are we looking for?

  • No previous experience is required as training will be provided. However this role will suit you if you have a love of wildlife and the outdoors.
  • Experience either in an educational setting or in an environment involving children would be an advantage.
  • A friendly and approachable manner, confident in talking to members of the public of all ages.
  • Ability to work in a team of staff and volunteers under the direction of a team manager.
  • The desire to give our visitors a first class experience

How will you benefit?

  • You will be part of a strong, friendly team of staff and other volunteers.
  • This is an excellent opportunity to work within an internationally important wetland site which is also a major visitor attraction. Ideal for those considering a career in environmental education or the leisure and tourism sector.
  • Suitable uniform is provided to all regular volunteers.
  • Discount is available in the cafe and shop for all volunteers.

General Notes:

You will need your own transport to get to the centre as it is 2 miles from the nearest public transport in Burscough. We regret that we are not in a position to reimburse expenses incurred for travel to the site.

If you are unable to work at a time you have been allocated, you must let us know as soon as you can, even if it’s at the last minute.

It is important to present a welcoming and professional image to all our Martin Mere visitors and to be sensitive to their needs.

It is important to be smartly presented in WWT uniform at all times.

You will be required to check the volunteer notice board and emails from education.martinmere and to respond to the information contained.

This position is entirely voluntary and is therefore unpaid. Any offer of a volunteer placement is not intended to create a legally binding contract between us and any agreement may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

Please mention when responding to this ad.