Visitor Services Assistant

Wildfowl & Wetlands Trust

Castle Espie, County Down, Northern Ireland

Volunteer • Part Time

www.wwt.org.uk amy.hannan@wwt.org.uk 01453891231 Amy Hannan

Sectors: conservation & wildlife, environmental education

Closing date: Not specified, apply soon!


Why do we need you?

At WWT Castle Espie we need to provide tools with which the public can connect with our centre. By spending time bagging grain, preparing visitor fliers and membership packs you will be directly contributing to providing a fantastic experience to our visitors as well as helping our shop staff to have stock ready for visitors.

What will you be doing?

  • Putting grain into paper bags ready for our visitors to use to feed the captive birds
  • Preparing visitor information – maps, and promotional information ready to hand out to visitors
  • Prepare membership packs for staff to hand out to new members.
  • Help in keeping the reception area clean and tidy
  • Help with task to prepare reception for busy periods.
  • Being friendly and approachable to visitors, including children.

Who are we looking for?

No previous experience is required as training will be provided. However this role will suit you if you:

  • Have a love of wildlife and people
  • Able to work in a team of volunteers and staff
  • Have attention to detail
  • Be able to follow instructions and use your own initiative.

How will you benefit?

  • This is an excellent opportunity to work within an internationally important wetland site.
  • Suitable uniform is provided to all regular volunteers.
  • Discount is available in the cafe and shop on the days of volunteering.
  • Training opportunities will be provided.
  • Free entry to all WWT wetland centres throughout the UK on presentation of your WWT name badge.

General notes:

This position may require helping out on other days in addition to rota days but this will be infrequent and will be agreed with your head of department and will be subject to your availability.

Travel to and from the centre is at the volunteers arrangement. We regret that we are not in a position to reimburse expenses incurred for travel to the site.

This position is entirely voluntary and is therefore unpaid. Any offer of a volunteer placement is not intended to create a legally binding contract between us and any agreement may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.


Please mention environmentjob.co.uk when responding to this ad.