Retail Assistant

RSPB

Bempton Cliffs, Yorkshire
Voluntary

Volunteer • Part Time • Temporary

www.rspb.org.uk scott.smith@rspb.org.uk 01262422210 Scott Smith

Sectors: conservation & wildlife

Closing date: Monday, 01 January 2018


What we're looking for

Bempton Cliffs is one of the busiest RSPB reserves in the summer. We aim to deliver first class customer care at all times, as well as giving an outstanding home to nature. We want you to pro-actively encourage visitors to support the RSPB by purchasing from our reserve shop. You will be chatting to visitors and advising them on the products we sell. You will need to keep up-to-date with current promotions and you will help with the care and presentation of the shop and its stock, including keeping the stockroom tidy.

The skills you need

Essential 

  • Approachable, with a friendly demeanour
  • A desire to help people and exceed expectations through excellent customer care 
  • An eye for detail 
  • Enjoy being part of a team
  • Confidence to initiate conversations with and talk to members of the public
  • Experience of working in a retail environment/visitor attraction 
  • Willingness to learn and use basic sales techniques 
  • Willingness to undertake appropriate training and personal development 

Desirable

  • Be confident in dealing with tricky situations 
  • Visual merchandising skills 
  • An interest/willingness to learn about the different ranges we sell 
  • First Aid certificate
  • Knowledge of some RSPB work and a familiarity with Bempton Cliffs 
  • Experience of working in a sales orientated background 
  • Enthusiasm for wildlife and conservation
  • Own transport and live with an hour of the reserve 

Your time

Minimum: Flexible

Duration: Ongoing

Period: All year round, but in particular March to Sept

What's in it for you?

  • You may be looking for a way of putting something back, or you may have sales skills which you want to put to good use for a great cause
  •  The chance to pass on your passion for nature to enthuse others 
  • Training, including product knowledge and using a till 
  • An opportunity to be part of the country's largest nature conservation charity 
  • The opportunity to become part of a friendly, supportive team 
  • Regular line management support 
  • Opportunities to use and develop skills and personal initiative 
  • References if appropriate

Read more here.


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