About The Role

Our centre offers a selection of spaces for hire that are great venues for corporate meetings, team away days and other events, and all profit from these goes directly to our global and national conservation projects.

In this role, you will be providing essential behind-the-scenes support for our friendly staff team to generate income for our conservation work by assisting with day-to-day administration, dealing with telephone enquiries, helping to promote our services to potential clients, making bookings, keeping our electronic systems up-to-date and providing clients with information.

• Dealing with telephone and email enquiries for bookings
• Filing hard copies of bookings
• Dealing with visitors enquiries and liaising with the appropriate staff member
• Checking voicemails and taking appropriate action
• Assisting with general administration
• Researching the internet for specific tasks
• Helping with basic set-up for events
• Assisting with stock take and inventory
• Ad hoc help to meet and greet the guests during events
• Providing information on WWT Llanelli facilities and daily activities, so that all visitors receive accurate and relevant information to enhance their visit
• This is an excellent opportunity to become part of a friendly and dedicated team of staff and volunteers within an internationally important wetland site
• A chance to use and further develop your administrative skills
• Enjoy new experiences, learn about centre operations and explore opportunities for further training
• An appropriate WWT and centre role induction and uniform will be provided
• A discount is available in the café and shop on the days of volunteering
• Relevant training opportunities will be provided

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need. This will include risk assessments based on your role and any particular support you need