Course Operations Officer

Biodiversity and Environmental Education Society (BEES)

Mix of remote working and in-person with the team in Suffolk

Volunteer • Part Time

Sectors: environmental education, conservation & wildlife

Closing date: Not specified, apply soon!

At a glance 

Skills: people management, project management 
Location: At home/remote opportunity along with some face to face working alongside our Chair and founder in Haverhill, Suffolk
Type: ongoing role 
Time: Either in or out of office hours 
Estimate of time needed: It may vary from one week to another. We have estimated approximately 16 hours per month. 


We run the UK’s first comprehensive nature guide training course for adults aiming to raise national environmental awareness. 

We are looking for a volunteer to help schedule our next course programme, liaise with participants, teachers, and sites. This includes responding to email queries and sending updates to participants, checking and booking venues, and collecting feedback from our participants.

What will you be doing? 

As course operations officer, you will be responsible for the following: 

  • Corresponding with participants. Responding to email queries & sending updates to participants, seeking advice/information from the Chair as required, be the main point of contact for participants and teachers
  • Entering outlook reminders for course dates to send to participants. Updating the course schedule on Moodle (our online learning platform) 
  • Checking and booking venues approved by the Chair
  • Organising feedback from participants (using Microsoft Forms) 

What are we looking for? 

We are looking for someone with the following: 

  • Excellent communication and customer service skills 
  • Proactive work ethic 
  • Ideally based locally in or near Suffolk

What difference will you make? 

Ensuring our participants enjoy and are satisfied with the quality of our course is of utmost importance. Being the main point of contact for our participants will improve their overall experience, providing better lines of communication and build positive relationships between the participants and the charity. 

What’s in it for you? 

Being part of a small and friendly team with the potential to have a big impact. Our participants are all passionate about nature and learning, so this is great opportunity to meet and engage with other like-minded individuals, to make a difference in educating the public and raising environmental understanding and awareness. There is scope to expand the role and take on additional responsibilities over time if desired.

How to Apply:

Please email [email protected] with details of your skills, experience and availability for undertaking the role.