Education, Communication & Outreach Officer


Lambeth, London
£35,000 pa

Paid • Full Time • Permanent

Sectors: sustainability, environmental education

Closing date: Not specified, apply soon!

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Lambeth. With a professional, dedicated and friendly team of Refuse, Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.

What Your Role Will Entail


As an Education, Communication & Outreach Officer you will manage key stakeholders within the local authority and be responsible for the design, delivery and execution of communication campaigns supporting environmental strategies and behaviour change through multiple media channels.

Project Management

The role will see you deeply involved in the delivery of large-scale service launches. For instance, you will support the project management and delivery of the new food waste collection services being offered to residents living in flats.

Social Value

You will also drive the successful delivery of the many Social Value initiatives we’ve launched in Lambeth. You will work in close collaboration with our Volunteer & Community Sector partners to strength local circular economies and support the most vulnerable residents in the borough.


As a frontline educator, you will organise outreach events, deliver presentations to community groups and design educational materials for schools.

Not to worry, you won’t be doing this alone! You will be flanked by a team of three friendly, supportive and equally passionate communication professionals.

What You’ll Need To Do The Role

First and foremost, you will be passionate and hold a deep understanding of environmental issues either through academic studies or work experience.

Pairing your excellent writing and speaking skills with your passion for environmental sustainability you will be able to compose contract reports, own projects, and present the team’s work to the client in a compelling fashion.

Work experience within similar backgrounds such as communications, marketing and public relations is highly desirable.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What We Offer

  • Up to 6% contributory pension scheme
  • 25 days annual leave
  • Training and apprenticeship opportunities to support personal development
  • Serco discounts which include cinema, merlin entertainment online shopping, mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Find out more & apply