Sectors: conservation & wildlife
Closing date: Sunday, 10th July 2022
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
The Support Services team at the Woodland Trust play a unique role in delivering an outstanding customer experience and maintaining a high standard of data administration.
You will help provide service provision to our supporters, the general public and our internal staff members. You will help manage supporter queries and requests through a variety of communication methods, dealing with orders, donations and fulfilment generated by our supporters and the public.
You will have excellent written and verbal communication skills and have experience of working within a customer service, data entry and/or administration role. With excellent attention to detail, you will be extremely organised with the ability to manage your time effectively.
It is essential that you will be IT literate with experience of using MS Office
WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION
At the Woodland Trust, we believe everyone deserves to have their lives enriched by trees and woods.
We also believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently underrepresented as Woodland Trust employees, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, disabled or under 25. We are measuring our success in redressing this.
We are open to discussion of any adjustments or flexible working arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a position with us, during employment.
We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.