Fundraising Assistant

Hampshire & Isle of Wight Wildlife Trust

Southampton
£21,000 pa

Paid • Full Time • Permanent

www.hiwwt.org.uk

Sectors: conservation & wildlife

Closing date: Tuesday, 17th May 2022   Closes today


Job Title: Fundraising Assistant
Full Time – 35 hours per week
Permanent Contract
Salary: £21,000 per annum
Location: Beechcroft House, with one day per week home working required due to office closure.

The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature.

‘Our vision for a wilder future is beautiful and vital!’

We want great places to live that are good for people and good for wildlife.

We want nature to be normal, for children to grow up with wild green spaces to explore.

We want to restore and re-wild our land and sea and tip the balance in favour of nature.

We know this is what’s needed for our food, oxygen, physical and mental health, our prosperity and for a strong and vibrant society.

We know that nature’s recovery can help tackle the climate crisis.

Our future has to be wilder!

We are seeking a Fundraising Assistant to join our cause.

This permanent role involves:

Supporter Acquisition & Stewardship

  • Respond to queries from the public about fundraising activities to ensure they are dealt with quickly and effectively to maximise fundraising opportunities.
  • Provide tailored support for community fundraisers, cultivating them to become long-term supporters of the Trust.

Fundraising Administration

  • Ensure the accurate creation, maintenance and updating of new and existing supporter records on the CRM database.
  • Assist with database administration including accurately recording and processing donations across a range of income streams.

Fundraising Development

  • Support the development and use of the CRM database across the Trust to capture and manage all donations, relationships, contacts and supporters.
  • Alongside the Fundraising Development Manager, support teams across the Trust to identify opportunities for fundraising, develop the case for support and provide engaging content.

The full Job Description is available in our Recruitment Pack on our website, but in summary, the following is required:

Experience:

  • Proven experience of building and maintaining strong relationships.
  • Sound experience of delivering excellent customer service or donor care.
  • Sound experience of working within a team and individually to achieve success.

Knowledge:

  • Proficient IT skills and experience working with shared document management systems (i.e. Office 365, SharePoint and One Drive), Microsoft Outlook, PowerPoint, Word and Excel.

Skills:

  • Excellent customer service and donor care skills, including letter writing.
  • Ability to build rapport with others and represent the Trust externally with members of the public and with internal stakeholders
  • Excellent written and verbal communication skills

Personal Qualities:

  • Demonstrable evidence of openness to change, flexibility and a willingness to learn new ways of doing things
  • Demonstrable experience of identifying, understanding and giving priority to delivering the needs of the customer and taking responsibility for providing a service that meets customers’ needs.

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Closing date: 17 May 2022

Proposed Date for Interviews: 26 May 2022


Find out more & apply