Client Support Officer

Salix Finance

London (Monument/Bank)
£25,500 pa (£26,000 after successful probationary period)

Paid • Full Time • Fixed Term Contract

Sectors: carbon, climate & energy

Closing date: Not specified, apply soon!


Salix Finance is currently an independent not for profit company established to accelerate public sector investment in energy efficiency technologies. Salix is publicly funded by BEIS, DfE, and the Welsh and Scottish Governments and works with public sector bodies throughout the UK, helping them make progress towards achieving their carbon reduction targets. We do this by offering interest free loans for energy efficiency projects. By joining Salix, you will learn about energy efficiency and its application in the built environment, financing of capital projects, government and client relationship management.

Salix are proud to have been awarded the Investors in People Gold Award and came second in the Sunday Times Top 100 companies to work for in category small companies, not for profit category in 2020.

Job Purpose

Salix works to enable the public sector in the UK to reduce its carbon footprint. The task of reducing the UK’s carbon emissions needs individuals who will work as a constructive team member building positive relationships with our clients to enable them to implement energy efficiency measures across their estate.

Work Life at Salix

For staff joining Salix we run a comprehensive induction programme to support staff to be successful at work. Every member of staff is in a team and has a named line manager who helps you plan your work and manage your training and development. You will be encouraged to study for further industry qualifications, and you will become an expert in energy efficiency.

Key responsibilities

  • Work with and support existing clients to ensure they complete projects within agreed scope, timelines and to Salix requirements
  • Maintain excellent client relationships and engage with key personnel across all levels of client organisations to encourage on time completions and repeat business
  • Maintain client databases to track projects
  • Support prospective clients in developing applications for funding and assist and manage them through the lifecycle of their projects to completion of the project
  • Support a teamwork approach to delivering the teams annual business plans
  • Individual health and safely

Key duties

  • Management of own day-to-day tasks
  • Work with others and across teams to identify new applicants for funding and selling the concept to them
  • Prepare written reports on individual work programme
  • Network and promote Salix at key stakeholder events, conferences, and presentations
  • Present Salix and its work to prospective clients
  • Engage in staff meeting and training events
  • Inclusive of any other duties and responsibilities within the range of the salary grade.

Please visit the Salix website for details on how to apply: