Environmental Projects Officer

ThamesWey Sustainable Communities Ltd

Woking, Surrey
c.£25,000 dependent on experience and competence

Paid • Full Time • Permanent

www.thamesweygroup.co.uk [email protected]

Sectors: sustainability, carbon, climate & energy

Closing date: Thursday, 18th March 2021  

ThamesWey is a leading energy and environmental services company wholly owned by Woking Borough Council. The ThamesWey Group of companies, specialise in low carbon energy generation, energy advice support services, affordable housing, sustainable house building and property development.

To date, one of the Environmental Projects Team’s key projects is Action Surrey, a programme designed to help residents and organisations within the county to reduce their energy consumption and costs. Over the past seven years, Action Surrey has been able to make over 2,500 energy saving improvements to Surrey home including insulation and heating systems to help residents save money on their energy bills and reduce their carbon footprint.

The Environmental Projects Team has over the past two years expanded the diversity of projects which it delivers to support Woking Borough Council in delivering their Woking 2050 sustainability strategy including the aim to become carbon neutral by 2030. The scope and nature of these initiatives, and the design and implementation of projects to deliver these initiatives, will be defined within the ThamesWey Business Plan and Environmental Policy.

Environmental Projects Officer

Role Purpose: To take responsibility for the planning, development, delivery and reporting of individual environmental based initiatives as part of a small team leading on the delivery of ThamesWey’s sustainable development programme.

Reports to: Environmental Projects Manager

Location: Based at ThamesWey’s Woking Offices with occasional travel around Surrey  (home based during lockdown)


Key Accountabilities & Activities

1. The planning, design and delivery of projects promoting carbon reduction measures, energy efficiency, biodiversity, sustainability and reducing fuel poverty to households, businesses and community organisations across Woking Borough, Surrey and beyond.

  • Preparing project proposals (including applications for funding), monitoring progress and ensuring successful delivery of objectives within agreed budgets and timescales.
  • Identifying, procuring and co-ordinating partners and contractors to implement specific project deliverables.
  • Controlling project budgets and financial activity including payment of invoices, awarding small grants, and monitoring expenditure.
  • Collating data and information for reporting on project proposals, progress and outcomes to local authority partners and other stakeholders.

2. Provide energy efficiency, environmental and sustainability advice services for private residents and organisations.

  • Providing guidance and advice to customers through a range of media as part of the Action Surrey service (e.g. telephone and face-to-face advice, responding to enquiries from the website, producing advice materials digitally and in print)
  • Ensuring customer contact and project databases are regularly updated to ensure accurate information is maintained.
  • Identifying new funding and business opportunities to help local residents and organisations reduce their carbon footprint, costs and environmental impact.

3. Co-ordinating marketing activities to ensure customers, partners and other stakeholders are aware of the services provided by ThamesWey including Action Surrey.

  • Preparing project marketing strategies and co-ordinating marketing activities.
  • Delivering marketing campaigns effectively, liaising with web and graphic designers to generate high quality material to promote projects and attract enquiries.
  • Meeting with and presenting information to various stakeholders including Local Authorities, charities, businesses and residents.
  • Attending events to promote relevant projects and network with potential partners.


Significant direct and indirect role dimensions/metrics financial (e.g. budgets/results) and non-financial (e.g. customers/staff)

Financial: Responsible for individual project budgets of £6,000 - £60,000

Non-financial: Maintaining effective, collaborative working relationship with internal staff, customers, and external stakeholder relationships including contractors, local authorities and charities


Knowledge and Experience


  • Experience of delivering projects
  • Customer service experience, either via telephone or face to face
  • Identifying, procuring and co-ordinating partners and contractors


  • Knowledge of sustainability/ energy efficiency measures and relevant local and national funding mechanisms eg ECO
  • Preparation of project proposals and reports
  • Preparation and execution of marketing activity
  • Managing project budgets

Education and Qualifications


  • Educated to degree level or at least two years experience of working in a related field


  • Energy, environmental or sustainability related qualifications

Job Specific Technical Skills


  • Good knowledge and understanding of Excel and databases and how to draw conclusions from data
  • Excellent communicator, able to present to groups of senior management/ councillors/ officers
  • Strong English writing skills


  • Interest in use of social media and new marketing & communications channels
  • Ability to analyse and draw useful conclusions from large amounts of data
  • Clear and analytical report writing

Behavioural Competencies


  • A strong interest in sustainability
  • Motivated by result and exceeding expectations of clients and customers
  • Conscientious and takes pride in work and performance
  • Ability to prioritise own work load
  • Proactive and good team player
  • Good attention to detail
  • Always looking for ways to improve processes and the customer experience
  • Diplomatic and able to negotiate with customers
  • Ability to accurately follow instructions
  • Uses initiative to progress projects and sees things through to completion


  • A strong interest in helping vulnerable residents improve their health and wellbeing and tackling fuel poverty
  • Can manage multiple work-streams and bring them in on time.
  • Ability and enthusiasm for identifying new opportunities.



  • Hold a full UK driving licence and be able to travel around Surrey with ease.

How to apply

Applications by submission of CV and covering letter to be sent to [email protected] by midnight on Thursday 18th March.

Anticipated interview dates: week commencing 29th March.

Please mention environmentjob.co.uk when responding to this ad.