Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. 

Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. 

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Job Description

We are looking for Retrofit Delivery Managers to support social housing providers in delivering Energiesprong net-zero energy home retrofits projects.

Key tasks

• To ensure successful delivery of net zero housing retrofit projects
• To support landlords through the delivery journey, including: awareness, interest, business case, decision, procurement, build phase, monitoring and close
• To manage client, contractor and partner relationships
• Reporting to and collaboration with partners and funders (e.g. Energiesprong UK, GLA, BEIS)

Qualifications

Key skills

The successful candidates will need to demonstrate three essential characteristics:

Essential

• Organised approach to project management
• Creative, innovative approach to problem solving
• Effective relationship manager

Desirable

In addition, we are looking to add a range of skills and experience to the team, not necessarily all in the same individual, including:

• Social landlord experience and expertise: asset management, finance, development (ideally with specific experience of managing major capital spend and retrofit projects)
• Construction and manufacturing sector experience
• Construction contract management experience
• New build housing development experience (for potential growth of the role)
• Ability to review, analyse and benchmark energy performance;
• Ability to identify potential technical solutions;
• Retrofit Coordinator training or other similar energy related qualifications and awareness

Person profile

• Positive, creative approach
• Self-starter, able to work independently

Context

This role sits within T&T’s Sustainability team, and is part of the Mayor of London’s Retrofit Accelerator – Homes – a three year programme run by Turner & Townsend.

The Accelerator is innovative and ambitious: we aim to kick start a deep retrofit industry in London and the wider UK, achieving a minimum of 60% carbon emissions savings, but aiming for net-zero.

Energiesprong UK are a partner on the Accelerator and together with several social housing providers we have applied for BEIS funding to deliver over 300 net zero energy home retrofits. These projects will be managed by the clients themselves, but the Accelerator exists to support clients along their delivery journey.

The Energiesprong approach will create a scaled up net-zero energy retrofit market through innovation at all levels: technical standards must improve, production and installation approaches must become more efficient, business models need to adapt.

Client teams need significant support on this journey: the Retrofit Delivery Manager will be central to helping clients overcome uncertainties through applied expertise. You will be the link between the client and the wider Accelerator team and will bring real determination to drive forward on projects that require learning and change at every step.

This is a role at the heart of one of the most exciting changes in social housing in our generation.

Wider Team Support

In addition to the project specific role outlined above, successful candidates will need to support the wider Retrofit Accelerator – Homes programme as well as other commercial activities within the Sustainability Team and Turner & Townsend’s wider business.

Outline of the Team

This role sits within our wider Sustainability Team specialises in in helping to measure, manage and reduce energy consumption and associated carbon emissions, as well as wider environmental sustainability considerations.

We run three city region funded accelerator programmes:

• The Mayor of London’s Retrofit Accelerator – Homes (as described above)
• The Mayor of London’s Retrofit Accelerator - Workplaces (focussed on decarbonising public sector corporate estate – previously RE:FIT)
• The West Yorkshire Combined Authority’s Energy Accelerator (decarbonising homes, workplaces and heat networks).

We also provide wider energy and sustainability consultancy to local authorities and commercial businesses, with current commissions including:

• Environmental strategy for an ambitious £1bn retrofit of a major financial centre tower block
• Implementation of management systems including ISO 50001;
• Sustainability assurance to major infrastructure investments.

Responsibilities and behaviours

As part of the Sustainability Team you will be:

• A cooperative team member supporting senior team members in the successful delivery of projects;
• Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines;
• Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material;
• Capable of building strong, professional client relationships and identifying and resolving client’s issues;
• Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised;
• Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice;
• Well organised and methodical, with attention to detail

 Additional Information

Why T&T

T&T is a leading global property consultancy, with around 3,000 employees in the UK and over 6,000 globally. We are a growing organisation with high ambitions and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality.

You’ll join a talented team with real breadth to make a positive impact on society. We have friendly team culture and strong support to help shape T&T’s wider response to the climate and ecological emergencies. The Sustainability team at T&T is growing quickly, with lots of opportunities for personal development and the potential to make real impact.

Diversity & Inclusion

T&T has an inclusive culture with a mix of people and backgrounds and are we are keen to encourage this diversity in bringing new approaches and ideas to clients. We are able to accommodate flexible working patterns where needed and encourage a good work life balance!

Please send applications to [email protected].