Energy Advisor and Project Delivery Assistant

Energy Saving Trust

£18,585 pa

Paid • Full Time • Permanent

Reference: SE 444

Sectors: carbon, climate & energy, sustainability

Closing date: Wednesday, 26th February 2020   3 days left

We have an exciting opportunity for you to become an Energy Advisor within the Services Delivery team based in our Edinburgh office. You will be primarily responsible for providing energy advice to households that will motivate and enable them to take action to reduce their fuel bills, cut carbon emissions and make their homes warmer and more comfortable.

Working on a shift pattern covering a combination of normal and ‘out of hours’ periods each week, your total working hours will be 37.5 hours a week. This will range from providing energy advice out of office hours between 8-9am or 5-8pm Monday-Friday and 9-5pm Saturdays. While working in normal office hours (9 -5pm Mon-Fri) you will support our Services Delivery team to answer enquiries about a variety of grant and loan programmes which we manage on behalf of the Scottish Government and other funders.

The role has a real focus on customer service and delivering an effective customer journey is essential to the role. You will speak with a wide range of customers on the phone and online and your ability to listen, empathise and then enable customers to take action will be critical.

For more information, on EST Website.

We have two positions available, both of which are full time. We have one permanent position and one fixed term position, available until 31 July 2020.

Applications close 5pm, Wednesday 26 February 2020.

To apply, please forward your curriculum vitae and cover letter that clearly outlines your suitability and why you wish to apply for the post (based on the job description) to:, citing the reference number you are applying for in the subject line.

Only people with the right to work in the UK may apply for this position.

Please mention when responding to this ad.