Member Manager

The Forest Trust (Earthworm Foundation)

Winchester, Hampshire

Paid • Full Time • Permanent

www.earthworm.org uk.recruitment@earthworm.org +41 (0)22 367 94 40 Andrea Berriman

Sectors: sustainability

Closing date: Friday, 13th December 2019   7 days left


Earthworm Foundation is an international dynamic non-profit organization which helps companies transform their supply chains across the world for the benefit of people and nature.

Earthworm Foundation is seeking a motivated Member Manager, Winchester in UK, who is keen to work within a dynamic nonprofit that builds partnerships with companies, governments and civil society to drive responsible practices across international supply chains. The successful candidate will have a passion for environmental and social issues, be an outgoing relationship builder, critical thinker, pragmatic problem solver, collaborative team player, and a self-starter who can thrive in a dynamic and diverse work environment.

About Earthworm Foundation

Earthworm Foundation currently has presence in 20 countries including Indonesia, Malaysia, China, Ecuador, Peru, Brazil, India, and several locations within West Africa, Europe and the Americas. We employ more than 200 people worldwide and work with big and small companies, communities and producers of raw materials to create compelling cases of transformation. With an innovative and entrepreneurial spirit, we work on the ground with people to create inspiring transformation stories. We focus on creating value, engage without judging and carry hope and a positive vision of the future. Companies we work with include Nestlé, Mars, Johnson & Johnson, Reckitt Benckiser, Ferrero, PZ Cussons and more.

What Makes Us Unique

Beyond providing advice on policy set up based on our strong technical expertise, we see the world through interactions and relationships. Operating between two worlds (NGO-Companies/Buyer-Supplier), we encourage our partners to look inside, and are not only their environmental conscience. In addition to traceability and assessments, we create and innovate solutions to the challenges companies and communities face.

What We Offer

  • A unique work experience in a dynamic non-profit directly impacting the conservation of the environment and improvements in human rights and social equity through supply chains.
  • An organic environment with the chance to work in a multicultural team with passionate people.
  • The opportunity to lead complex projects, build customer relationships and develop new business, with exposure to different tasks.

Responsibilities and Scope

  • Member and Client responsibility: work as part of team to manage relationships between Earthworm and assigned member/client companies.;
  • Commercial Management: development of proposals, budgets, work plans and reports for existing and new member/client companies;
  • Business Development: cultivate relationships with prospective members; and deepen relationships with existing members/clients;
  • Project/programme responsibility: ensure delivery of requirements in line with member/client expectations and those of Earthworm. Monitor progress through engagement with field and specialist teams, including regular communications with the member/client;
  • Transparency: promote effective member/client communications through the joint development and execution of communication tools and documents showing progress achieved;
  • Support the development of EF’s activities globally, across all sectors in which EF is present.

The successful candidate will initially be responsible for managing EF’s relationship with a major FMCG in the home and healthcare category and supporting with business development of prospective Member companies. These responsibilities may change over time.

Requirements – Candidate Profile Minimum Qualifications

  • Minimum 5 years relevant professional working experience working with business clients, ideally in the consumer goods sector;
  • Global supply chain experience from a business development/sales, relationship management, supply chain management, and/or sustainability perspective. Knowledge of natural raw materials and agricultural commodities an advantage;
  • University degree or higher-level qualification in a field related to business management, the environment, sociology/anthropology or international development (or equivalent professional experience);
  • Strong understanding of business supply chains and sourcing issues;
  • High interest in environmental and social responsibility issues;
  • Exemplary relationship management skills, with proven track record of managing and developing existing clients and developing new ones;
  • Outstanding communication and interpersonal skills with both internal and external stakeholders at all levels;
  • Ability to take complex information and share with varied audiences in a targeted and relevant way to promote understanding and engagement;
  • Strong analytical skills, including the ability to work with large data sets, synthesise findings and identify key issues and risks. Excellent attention to detail;
  • A natural planner and organiser, able to prioritise and organize own work schedule, with proven project management skills and experience, effectively driving multiple projects simultaneously;
  • Excellent team player, ideally used to working with multidisciplinary and multicultural teams in a matrixed global organisation and adept at fostering cross-boundary collaboration;
  • Experience with managing conflict situations, including having difficult conversations with external or internal team if needed, in a constructive way to achieve the desired outcome;
  • A creative problem solver, able to qualify situations, take informed decisions, and work with relevant stakeholders to overcome complex problems;
  • Comfortable in fast-moving, high-pressure, complex and changing environments;
  • Positive attitude and used to working off own initiative;
  • Willingness to learn and adapt;
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).

Language skills:

  • Fluent English (written & spoken);
  • Other languages an advantage.

Personal characteristics:

  • Passion for working on issues related to sustainability, resilience, and supply chains.
  • Hands-on, practical, innovative.
  • Takes initiative, is proactive and has a positive attitude.
  • Ability to work within a multidisciplinary and multicultural team.
  • Ability to handle multiple tasks and work autonomously.
  • Committed to Earthworm Foundation values:

Working conditions / Physical effort:

  • Office based in Winchester, UK;
  • Regular travel within the UK;
  • Occasional travel in Europe and to long-haul destinations, such as field sites in SE Asia;
  • Our global operations span many time zones, which means staff may be required to work outside office hours.

Other information:

  • Open-ended contract;
  • Full-time position;
  • UK national or authorisation to work in the UK required.

To Apply

Interested candidates should send a cover letter and CV via email to uk.recruitment@earthworm.org. Please put your last name and MemberManagerUK2019 in the subject line of the email. Successful candidates will be contacted by email for an initial interview. The position will be open until filled. Only candidates who send a full application will be considered. Only selected candidates will be contacted.


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