Communications and Outreach Manager, Southwark


Southwark, London

Paid • Full Time • Permanent

Reference: 108452

Sectors: sustainability, environmental policy & campaigning, environmental education

Closing date: Sunday, 24th November 2019  

Communications and Outreach Manager, Southwark

Job Title - Communications and Outreach Manager

Salary - Competitive plus Veolia benefits *listed below

Location - Southwark

Hours - Full time, 40 hours per week, Monday to Friday

Please attach a covering letter along with your CV, applications without a covering letter will not be considered. 

What you’ll do

The Communications and Outreach Manager for Southwark will manage and develop the Education, Communication and Outreach (ECO) function for the contract and ensure strategic projects plans are delivered to meet objectives. The Communications and Outreach Manager will work closely with the Area ECO Manager to develop strategic and project plans and be responsible for the budget, timeline and quality of their delivery. 

The Communications and Outreach Manager will identify opportunities for innovation and process improvement within your remit, drive performance of ECO officers and be accountable for the successful delivery of strategies. You will also be the day to day point of contact for the client and contract manager and have responsibility for the business as usual outputs of the team.

The Communications and Outreach Manager will identify good news stories and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. The Communications and Outreach Manager will keep abreast of industry developments and build strong relationships with your client and colleagues at all levels across the contract. 

This is an excellent opportunity for someone with at least one year of line management experience, who can demonstrate great project based people and budget management skills, alongside a passion for the environment and sustainability.

The experience you will need


  • Project development and management - contributing to and executing ECO strategies and plan 
  • People and budget management
  • Experience delivering behaviour change and community ECO techniques and analysing results
  • Experience of content production across multiple formats
  • Superb written and verbal communication skills including presentation skills
  • Experience of building strong customer relationships
  • Industry knowledge


  • Understanding or experience of working with local authorities
  • Advanced understanding of data management and analysis 
  • Understanding of PR, social media, social advertising and digital communications

Benefits you will receive within this role are

  • Eligible for an annual performance bonus.
  • The option to join the Veolia Pension Scheme.
  • Access to Veolia Rewards, benefits and discounts.
  • 25 days annual leave + statutory bank holidays.

Where you’ll work 

You will be based in our flagship Integrated Waste Management Facility in Southwark, an innovative site which treats over 200,000 tonnes of recycling and waste every year, providing green products and energy, and saving precious natural resources. The site supports one of our key local authority recycling and waste contracts in South London and due to its location is a significant site for corporate clients and publicity opportunities. 

Who is Veolia?

We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment.

We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business.

It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources.

Veolia is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, sexual orientation, or veteran status.

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