Senior 3rd Line IT Support Engineer


£31,058 pa

Paid • Full Time • Permanent

Reference: SUS2800

Sectors: sustainable transport

Closing date: Monday, 25th November 2019  

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. Take the next step in your journey by applying for the following key vacancy and join our central IT team:

Senior 3rd Line IT Support Engineer (Ref: SUS2800)

£31, 058 per annum

37.5 hours per week – based in central Bristol

Are you looking for a chance to join a values driving charity full of passionate people and use your IT expertise? We have a fantastic opportunity for you to join a small, friendly team in the heart of Bristol, offering great IT support to staff across the UK to manage specific IT projects derived from the organisation’s IT strategy, meet agreed KPIs and support the work of the IT team.

You will need to have previous experience in a similar role with broad knowledge of IT support services and have experience of maintaining complex IT infrastructure, of fault finding and repair, of installing IT hardware and of managing risks from cyber-threat and providing IT advice and guidance. With excellent written and verbal communications and interpersonal skills, you will have excellent problem analysis and solving skills, good time management and prioritisation skills and knowledge of troubleshooting Windows 7, 10 and Server 2008, 2008R2, 2012, 2012R2. A commitment to the promotion of sustainable transport would be an advantage. 

Closing date for the receipt of completed applications is 9.00am on Monday 25 November 2019. Interviews will take place in Bristol during week commencing Monday 2 December 2019.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

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