Project Officer - Local Energy Advice Team

Green Energy Switch (PECT)

Peterborough & Rutland
£18,000 pa

Paid • Full or Part Time • Fixed Term Contract 01733 646253 Sarah Chatterton

Sectors: carbon, climate & energy, sustainability

Closing date: Monday, 2nd December 2019  

Background information:

Green Energy Switch (GES) is a subsidiary of Peterborough Environment City Trust, an independent and innovative environmental charity helping to protect and enhance the environment throughout Peterborough and beyond. GES donates all its profits to PECT to help fund their work.

Green Energy Switch is a dynamic company that delivers a broad range of energy services across the UK for businesses, registered social landlords, local authorities and individuals. We are looking for an enthusiastic and ambitious individual to join our highly skilled team based in Peterborough.

Purpose of role:

Do you enjoy helping people? Our local energy advice project is a customer facing role which provides important advice, support and energy saving measures to fuel poor and vulnerable households. We are looking for a confident, friendly, helpful individual to be hands on out in the community visiting residents in their home, attending community events and manning stands in and around Peterborough.

Green Energy Switch are recruiting a Project Officer to work in its Energy Services Team. As a Project Officer you will provide a comprehensive advisory service on fuel poverty, energy and water efficiency and related topics to the public, both face to face and via telephone help lines working on behavioural change projects and initiatives that improve the quality of life for local people.

You will work on a range of energy saving projects which include home energy advice visits, business and home energy comparisons, accessing eco funding for energy saving measures etc. The role involves partnership development and liaison with a range of stakeholders, including residents, local authorities, housing associations, community groups, businesses and utility companies. You’ll be given full support, guidance and training and you will have the opportunity to become part of a highly successful organisation making a real and positive difference to the local area.

You will be smart in appearance to be the ‘public face’ of our organisation, with a friendly, courteous and professional nature. The ideal candidate will be confident working in both a busy team environment and on their own initiative. Strong organisational and communication skills are imperative.

This opportunity is a fixed term contract with possibility of extension. The experience and training gained through the project, will give the post holder an excellent insight into the energy sector and will ensure they are well placed to pursue future employment in the field of energy efficiency.

Key responsibilities:

  1. To undertake home energy visits to advise on saving energy and water
  2. To identify potential for heating and insulation measures.
  3. To use a variety of methods to persuade and encourage shifts to more energy and water efficient living and to reduce fuel and water poverty through the provision of advice and guidance
  4. Provide practical help and guidance on lower energy cost options and change tariffs
  5. Work with the marketing coordinator to ensure high project profile amongst residents, businesses and the media.
  6. Assist the Project Manager with the development and refinement of processes, to ensure efficient delivery of projects
  7. Have a keen eye for detail
  8. Be customer focused with strong communication skills
  9. Evaluate and monitor activities using performance indicators
  10. Attend local events and speak to businesses and residents
  11. Ability to work to and achieve challenging targets
  12. Be highly organised in your approach to sales, documentation and record keeping
  13. Ability to multi-task, prioritise and manage own workload to meet strict deadlines and targets
  14. Able to work well under pressure
  15. Support the Project Manager on other tasks appropriate to the scale, as and when required.
  16. Any other ad hoc duties

Person Specification:


  1. Experience of working in a public facing role.
  2. Knowledge of domestic sustainable energy and affordable warmth issues
  3. An excellent written and verbal communicator, with the ability to provide clear, relevant technical and non-technical advice to members of the public and other officers.
  4. Ability to promote and market energy and environmental advice to residents and to provide targeted advice and assistance to residents in fuel poverty.
  5. Ability to work in collaboration with, and on behalf of other public bodies including local authorities.
  6. Excellent IT skills, including a good working knowledge of: Microsoft Windows, Excel, Outlook, Word.
  7. Willingness to undertake an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure.


  1. Ability to prepare written and visual information.
  2. Knowledge of energy supply tariffs and their characteristics
  3. Knowledge of ECO funding
  4. Ability to pick up new skills and knowledge quickly and learn and develop in an ever-changing environment.
  5. Enthusiasm for and understanding of environmental / sustainable development issues

Please mention when responding to this ad.