Senior Customer Service Officer

Warmworks Scotland

£24,356 - £29,768 pa

Paid • Full Time • Permanent

Reference: WW-CS-SCSO

Sectors: carbon, climate & energy

Closing date: Friday, 20th September 2019   3 days left

Senior Customer Service Officer (Edinburgh)
Grade 3 (£24,356 to £29,768 per year)
Full time, 37 hours per week

We have an exciting opportunity for an enthusiastic, customer focused Senior Customer Service Officer to join our team in a leadership role. You’ll provide day to day supervision for the Feedback and Insights function, sustaining a highly motivated environment and leading a team driven to find solutions for our customers.

Warmworks Scotland is a joint venture committed to sustainability and contracted by the Scottish Government to deliver the Warmer Homes Scotland programme, which delivers the best possible help to people in Scotland who are struggling to keep their homes warm and pay their bills. The scheme delivers advice and energy efficiency improvements, including better insulation and new or repaired heating systems.

We offer an attractive benefits package, as well as the opportunity to develop professionally and personally. We like to think that working with Warmworks is lively, challenging and rewarding. Our people tell us that they enjoy it!

If you are passionate about helping people and focused on providing an excellent standard of service then this could be the ideal job for you.

For further details and to apply, please visit our website. Applications must be received by 9.00am on Friday 20th September 2019.

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