IT Support Assistant


£19,375 pa

Paid • Full Time • Permanent

Reference: SUS2706

Sectors: sustainable transport

Closing date: Monday, 5th August 2019  

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. Take the next step in your journey by applying for the following key vacancy and join our IT team:

IT Support Assistant (Ref: SUS2706)

£19,375 per annum

37.5 hours per week – based in Edinburgh

We now have a great opportunity for you to join a small, friendly UK team working for a values driven organisation of passionate people. Whilst the focus is on offering great first line IT support to staff across Scotland in person, over the phone and email, there are also opportunities to assist in IT security, the resolution of software and hardware problems and fixed line and mobile telecommunications.

You will have previous experience in a similar role supporting at least MS Windows 7 in domain networked environment and have used IT ticket based system. With good verbal and written communication skills and excellent problem analysis and solving skills, you will have good time management and prioritisation abilities and a knowledge of IT laptop and desktop hardware. A commitment to the promotion of sustainable transport would be an advantage.

Please visit our website and follow the instructions for our on-line application process. Alternatively, email or ring our recruitment line on 0117 915 0325 for more information. Please quote reference number. Closing date for the receipt of completed applications is 09:00am on Monday 5 August 2019. Interviews will take place in Edinburgh during week commencing Monday 19 August 2019.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

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