Systems and Compliance Supervisor

idverde UK

Bromley, London
£27,000 - £28,000 subject to experience

Paid • Full Time • Permanent


Closing date: Friday, 16th August 2019  

Role Responsibilities

As the Systems and Compliance Supervisor your main duties will include:

Contract Delivery and Performance Management:

  • Have a sound knowledge of contractual agreements, ensure compliance and best in class contract monitoring and adherence to performance standards
  • Ability to articulate and present data confidently
  • Support Managers with analysis of key management systems, including our workforce management system (Acorn) and develop management information to improve efficiency and quality monitoring
  • Act as the Acorn super-user and with managers’ support act as the Acorn work programme manager
  • Have a clear understanding of the client’s key service objectives and KPI’s, and assist with delivering these within acceptable performance standards
  • Produce monthly and annual reports on performance for review by the client team and idverde senior management
  • Attend and present monthly performance review meetings with the client
  • Work with managers to adapt and amend work content and programmes as and when needed i.e. site amendments and change control notices
  • Take responsibility for training and support of operational system users within the contract using and maintaining the contract training matrix
  • Support and encourage positive employee engagement and communication processes at all levels

Quality, Health & Safety and Environment:

  • Contribute, maintain and test the contract’s Business Continuity Plan
  • Maintain the contract’s risk register and ensure it is reviewed regularly
  • Understand the law relating to Health & Safety and the Environment and assist the Contract Director and QHSE Managers to effectively implement the Company’s Integrated Management System
  • Assist idverde’s QHSE Managers with internal audits of idverde’s systems and prepare for external audits with NQA
  • Ensure that systems in place enable the effective recording and auditing of idverde’s Integrated Management System which includes ISO 9001; ISO 14001: and OHSAS 18001
  • Plan, review, recommend, implement and monitor Health and Safety management systems and practises within the contract
  • Maintain a contract Health and Safety Plan based on audits with defined responsibilities and delivery dates

Skills/Qualifications and Experience

  • Excellent IT literacy skills and ability of a demonstrable high standard to use various packages, ideally all of the Microsoft Office Suite
  • Knowledge of grounds maintenance software or other parks management technologies would be beneficial
  • Knowledge of the operating system Confirm Connect would be beneficial
  • NEBOSH or IOSH qualified
  • High standards of written comprehension in relation to reading and understanding business documents (e.g. contract specifications)
  • Highly numerate with an aptitude for analysis

Person Specification

  • A positive and constructive attitude and a willingness to embrace change and enthusiastically adopt new ways of working
  • A ‘can-do’ attitude, keen to provide innovative solutions to problems as they arise and not deterred by setbacks
  • Drive, energy and enthusiasm
  • A person who takes great pride in the quality of their work; with considerable attention to detail
  • A passion for parks and open spaces, and respect for the people who value them

If you feel you have the required skills and experience, please send a covering letter and your up to date CV to the email address below quoting SYSTEMSSUP Your covering letter should clearly state your skills and experiences that are particularly relevant to the role.


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