Customer Service Manager

Darren Evans Assessments

Chipping Sodbury, Bristol

Paid • Full Time • Permanent Emma Brooke

Sectors: sustainability, carbon, climate & energy

Closing date: Thursday, 7th February 2019  

Darren Evans Assessments are experts in sustainability and energy efficiency. We work for a multitude of different clients from large commercial developers through to independent investors with a small private rental portfolio, architects, house builders and public sector organisations. Our services range from SAP and SBEM Calculations, PSI Value Calculations, Air and Sound Testing, to BREEAM Assessments, Thermal Modelling and Tender Support.

Due to expansion, we have a vacancy for a Customer Service Manager to join our friendly team based in Chipping Sodbury.

The Role:

The chosen candidate will be required to:

  • Deal with first line technical enquiries
  • Liaise with internal and external stake holders for the benefit of the customer
  • Respond to technical or pricing queries
  • Support admin team in providing estimates
  • Recording information and activity accurately in CRM system
  • Work as part of a team and autonomously
  • Be committed to continuous learning and development


The candidate must have the following:

  • Clear and confident communication skills, verbal and written
  • Passionate about sustainability and architecture and a desire to learn and progress your career
  • Strong work ethic and passion for customer service
  • Highly developed & creative approach to problem solving
  • Accuracy & attention to detail
  • Working knowledge of MS Office
  • Self motivated

Desired Skills:

  • Qualification in energy, sustainability, engineering or architecture
  • Previous leadership experience
  • Working knowledge of Adobe Creative packages¬†


As well as joining a growing consultancy with excellent career development opportunities the chosen candidate will benefit from:

  • Working alongside industry leading companies
  • Free parking
  • High Street office location
  • Company pension
  • Career development
  • Unlimited Holiday allowance
  • Competitive salary

How to apply:

Please send your CV and covering letter explaining why you feel you are suitable for this role to: Emma Brooke If you have any questions of would like to discuss the role in more details please give us a call, we would be more than happy to hear from you.

Darren Evans is an equal opportunities employer and positively encourages applications from all suitably qualified and eligible candidates regardless of sex, marital status, race, nationality, disability, age, sexual orientation, gender reassignment, religion or belief.

Please mention when responding to this ad.