Operations Manager

The Fold CIC

Bransford, Worcestershire

Paid • Full Time • Permanent

thefold.org.uk will@thefold.org.uk 01883 833633 William Tooby

Sectors: food, farming & horticulture, sustainability

Closing date: Monday, 31st December 2018  


The Fold CIC in Worcestershire is looking for energetic commercially minded individual for an exciting new leadership role within a small dedicated team. As our new Operations Manager you will have the opportunity to help develop an organisation with great potential. Our vision is ‘to improve the health and wellbeing of individuals, the community and the planet’. So, if you have a passion for business, the local community and the environment then we would love to hear from you. The Fold is set on and runs an organic farm, it includes a Café, Therapy Centre, independent retail Studios, venues and more on its site in the beautiful Teme valley in Worcestershire.

Full time position. Salary by arrangement and a beautiful eco-house is available as part of the package if desired.

The Fold Operations Manager

Reports to: The Fold Development Director

Direct reports:

  • Café manager,
  • Farm shop, therapy centre and studio manager
  • Bookings and communications
  • Farm manager
  • Site manager
  • Accountant
  • Volunteer Coordinator

Based at: The Fold, Bransford

Main purpose of job

To coordinate and support the effective smooth running and development of the Fold CIC in terms of leadership and management, planning, monitoring and evaluation, finances, staff, customers, site and environment in line with its Mission, Vision and Values.

Key Responsibilities

To ensure the overall financial sustainability, resilience and development of the Fold in line with its Mission and Values, maximizing surpluses from trading activities to reinvest in the aims of the Fold.

  • To coordinate creation of suitable annual objectives, operational plans and budgets which align with and work towards the achievement of the strategic plan
  • Ensure staff and volunteers are managed, motivated and inspired
  • Monitor targets and budgets, performance of staff, objectives and achievements and report to the board of Directors explaining variances from plan and devising solutions to overcome shortfalls.
  • Take responsibility for and ensure suitable Policies and Procedures are in place, implemented, monitored and updated in line with current legislation for Health and Safety, fire, Environmental Health, Human Resources etc.
  • Recruit, actively train and develop key staff and the management team ensuring regular appraisals are undertaken, supporting individuals on their personal journeys and inner development.
  • Engage with stakeholders including the Fold community, team and enterprises managing the tensions between enterprise successes and those of the whole Fold
  • Ensure all necessary contracts & leases are kept up to date and new contracts for business are identified and developed.
  • Ensure that the story and work of the Fold are promoted through the website, social media, brochures.
  • Monitor and evaluate the outcomes and difference made by the Fold CIC

Development areas:

  • Maximize the use of the site in terms of leases, activities & booking, increasing the use of facilities, increasing the footfall and dwell time of visitors
  • To work with both the board and management team developing a five year strategy and plan, including site development, which cascades into the annual objectives
  • To actively raise funds through grants and other means, signposting managers as appropriate
  • To Identify opportunities for partnership working
  • To assist with setting up of the Fold Foundation as an umbrella charitable company
  • To explore the viability of different educational and change courses aligned with our vision and values

Quantifiable Results Expected

  1. Financial surplus of funds in line with the strategic and operational plans
  2. Identified outcomes in line with our objects
  3. Identified increased visitor numbers
  4. Increased numbers of participants learning and training at the Fold

For full personal specification please see our website www.thefold.org.uk/get...


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