Programmes and Administration Officer

British and Irish Association of Zoos and Aquariums

£22,000 - £25,000 pa

Paid • Full Time • Permanent

Reference: PAO2018

Sectors: conservation & wildlife, environmental education, environmental policy & campaigning

Closing date: Wednesday, 31st October 2018  

Programmes and Administration Officer

Job reference: PAO2018


The British and Irish Association of Zoos and Aquariums (BIAZA) is the professional body for zoos and aquariums throughout Britain and Ireland, representing over 100 members. BIAZA leads and supports its members and helps to promote the work of good zoos and aquariums. BIAZA believes that the natural world is intrinsically precious and aims to be a powerful force in the care and conservation of the natural world.

Much of the work of BIAZA is carried out on a voluntary basis by the members, through the standing committees and associated workgroups, in line with BIAZA’s strategy. The BIAZA office is responsible for the day to day running of the association, coordinating and facilitating the work of the standing committees.

Job Description

This role will work closely with the Programmes and Policy Manager (PPM) and the CEO, providing administrative support on a wide range of tasks. This role will work with the Research Committee (RC), the Conservation Education Committee (CEC), the Field Conservation Committee (FCC), the Living Collections Committee (LCC) and the Mission Enabling Committee (MEC) to achieve its responsibilities. This role will also support the CEO in achieving the political objectives’ of the Association. The Programmes and Administration Officer will report to the PPM, as direct line manager.

BIAZA operates through a small office team. There may be occasions when this role will be required to assist the Communications and Membership Manager (CMM) also, with administrative tasks relating to communications (e.g. social media) and membership management.


General Office Support

  • Administrative coordination of BIAZA committees including meeting organisation, upkeep of contact lists, storage of meeting documents and other activities to facilitate the objectives of the committees
  • Administrative coordination of research support applications from students and BIAZA member participation
  • Administrative coordination of BIAZA’s input to the All Party Parliamentary Group meetings, including liaison with the MP’s office over dates, equipment and agenda etc
  • To assist in developing the level of communication between BIAZA and MP’s through written correspondence, mail drops, invites etc
  • To assist with the preparation of the Parliamentary Reception and any other parliamentary events
  • To assist with the evaluation of BIAZA strategic objectives and BIAZA operations such as the function of the committees
  • To assist with the preparation of targeted reports for the committees / working groups and beyond, in association with committee chairs and other BIAZA staff
  • To assist in ongoing reports for government departments
  • To assist in the development and coordination of the Defra Zoo Coordination Group and the development of the Irish equivalent
  • To support the communication team in handling enquiries from members and the public
  • To support the communications team in maintaining up-to-date databases including member contact details

Publications and Web

  • To assist in proof reading and collation of material for publications including BIAZA News, BIAZA Bulletin, and BIAZA Annual Report as needed by the Communications team.
  • To assist with updating the BIAZA website in association with the CMM (vacancies, events, content updates etc)
  • To assist with BIAZA and BIAZA member PR through social media particularly Facebook and Twitter


  • It may be necessary to attend a small number of events each year at locations within the UK and Ireland to support organisation
  • To assist in preparation for the Annual Conference and AGM, as needed
  • To assist with organising of annual awards event including the processing of annual awards submissions
  • To work with the PPM to assist the CEO with the coordination of Parliamentary events, such as the annual Parliamentary Reception e.g. producing badges, sending out invites, collating RSVPs
  • To assist with coordination of the BIAZA regional meetings


  • To support the PPM and CMM in the administration of BIAZA’s campaigns including World Land Trust fundraising, Wildlife Trusts Fundraising, Grab That Gap campaign and BioBlitz
  • To assist with development and communication of campaign resources e.g. posters, leaflets and logos
  • To liaise with members to track their participation in events, share relevant resources, update campaign webpages and social media

Working Arrangements

The position of Programmes and Administration Officer is a full-time post working five days a week, based at the BIAZA offices in ZSL London. There will be some weekend and out of hours work as required, for example, at conference and events. There is a holiday allowance of 25 days a year (inclusive of bank holidays). An initial one year contract is offered, with a three month probationary period. The salary offered is competitive (£20,000 -£25,000 pa dependant on skills) with regard to the scope and responsibilities of the position and the sector in which the role is based.

Personal Specifications

BIAZA is a small team working to progress the mission and objectives of the Association. The successful applicant must be a good communicator, have a dynamic nature, robust time management abilities and strong teamwork skills. The successful applicant must be prepared to undertake occasional travel to the membership and meetings, including visits around member sites.

Required skills

  • University degree, or equivalent higher education qualification in a relevant subject
  • Fluency in both written and spoken English and the ability to write and proofread text in a range of contexts
  • Strong interpersonal skills and the ability to work with a diversity of BIAZA members, including facilitating networking opportunities
  • Strong organisational skills giving an ability to work effectively to prioritise tasks, meeting deadlines with clear outputs and juggling multiple projects
  • Proven IT skills particularly with Microsoft Office suite
  • Experience of a variety of social media platforms

Preferred skills

  • Experience of working for or with a membership based association
  • Experience of events organisation
  • Experience of the zoo and aquarium community

Applications and Recruitment Procedure

Interested applicants with the required attributes should send a CV and a completed application form (which can be found at to:

Application deadline: 17.00 hrs on 31st October 2018

Interviews are planned for the 9th November 2018

We thank all applicants for their interest; however, only candidates short-listed for an interview will be contacted.

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