Regional Support Manager – South


Sutton, South West London
£30,000 - £35,000 pa

Paid • Full Time • Permanent 01372 738952

Sectors: carbon, climate & energy

Closing date: Not specified, apply soon!

Purpose statement

AgilityEco is a market leading provider of low carbon energy services to householders, businesses and public sector clients, based in Sutton, Surrey and Aylesbury, Bucks. An important aspect of our business is managing large scale energy efficiency, fuel poverty and innovation projects across Great Britain on behalf of local partners, which include Local Authorities, social landlords, supply chain companies and referral partners such as not-for-profit organisations. The major programmes we operate at present include:

ECHO (the Emergency Central Heating Offer) – offering free repair and replacement of boilers for fuel poor and vulnerable households referred by local authorities and local referral agencies

LEAP (the Local Energy Advice Partnership) – a free service, providing important advice, support and energy saving measures to fuel poor and vulnerable households referred by local authorities and local referral agencies

WHF (Warm Homes Fund) – offering free gas mains connections and first-time central heating to fuel poor and vulnerable households whose homes don’t have a central heating system – in Greater Manchester and ten councils in the South of England

Help to Heat – providing the customer support, administration and marketing for fuel-poor gas mains extensions on behalf of SGN, who manage the gas distribution network in the South of England

In support of these rapidly growing local programmes, we have decided to put regional support roles in place, initially two individuals covering the North and South of Britain. Reporting to one of our two Project Directors, this role has responsibility for managing local relationships with our local partners across Southern England, South Midlands, Eastern England and South Wales (your “area of responsibility”).

At AgilityEco we offer our team members the opportunity to work on interesting and challenging projects. We place the utmost importance on the skills and expertise of our team and actively encourage practical training in-house as well as external training to help you develop in your role. This role offers a great opportunity for an enthusiastic and technically able individual who wants to work in an exciting and dynamic environment in a growing, successful business.


  • Agreeing plans and targets with local council, referral agency and supply chain partners
  • Monitoring progress against targets and communicating with partner agencies
  • Where there is a shortfall of partners to deliver the overall regional targets, or where existing partners are persistently failing, seek and develop suitable new / replacement partners
  • Ensure legal agreements in place with local council, referral agency and supply chain partners
  • Understanding local services, funding opportunities and referral pathways to integrate with our programmes
  • Planning launch activities (referral network stimulation, training, marketing) and equipping local partners to take over responsibility on an ongoing basis
  • Oversee all weekly and monthly partner reporting
  • Work with the Head of Marketing to approve marketing production/printing activities within budgets, and ensure we generate a steady stream of case studies and press releases
  • Work with the Energy Company Obligation (ECO) team to capture and understand local ECO arrangements, and to help them develop new installer partner relationships
  • All employees are responsible for their own health and safety and must adhere to the company’s HSE guidelines.

Dimensions of role

  • The job holder will report directly to one of our Project Directors and with a strong “dotted line” relationship with the other. The job holder will not have direct reports.

Working relationships

  • The role will involve a close working relationship with the AgilityEco team, Bierce (our sister company) and other external project partners.

Skills, Knowledge and Expertise


Account Manager experience, ideally with a background in one or more of the following:

  • Fuel poverty / vulnerable people programmes
  • Working with the public sector
  • Working within regulated programmes
  • Consumer marketing

Must be highly numerate with good excel skills and quick / adaptive learner

Full driving licence required and an ability to travel widely across the area of responsibility.


  • Strong interpersonal skills to manage relationships with a large number of local stakeholders with different motivations and partnering arrangements
  • An eye for detail in setting up, documenting and managing relationship arrangements
  • Commercial acumen, being able to spot new opportunities for mutually profitable partnerships with existing and new partners
  • Strong organisational skills to run regional events, manage multiple tasks with our partners, to track progress against milestones and report to the AgilityEco team
  • Capable, motivating and interesting presenter and communicator.

Person specification

  • Flexible, reliable and hardworking, and not a clock-watcher
  • Strong personality to deal with senior stakeholders in council and partner organisations
  • Keen to develop ideas and solve problems
  • Team player, keen to be involved in the whole process.

If you are interested in applying for this role and joining the growing AgilityEco team, email your CV and covering letter to quoting "Regional Support Manager – South" in the subject line.

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