Digital Project Manager

Paper Round

£38,000 pa

Paid • Full Time • Permanent

Sectors: sustainability

Closing date: Not specified, apply soon!

The Role

Are you an experienced Digital Project Manager, passionate about the positive impact digital projects can have in driving a company forward? Are you looking for a chance to shape your role and responsibilities in a fast growing company? If that’s a yes, then we want to hear from you!

An ethical, successful recycling and resource management company with a team of exceptional people, Paper Round are looking for an experienced Digital Project Manager. Join us, during an exciting period of change and growth, and help us reach our full potential by driving forward our digital platforms. We’re seeking a candidate who is adept at balancing the needs of multiple stakeholders and one who will ensure that customer experience remains at the heart of what we do.

As Digital Project Manager you will be responsible for the development of Paper Round’s digital systems and services. With a good sense of commercial judgement, alongside an excellent and professionally trained approach to project management, you will design and run projects skilfully, making sure our digital platforms continually enhance the experience of our customers.

Your 4 years’ or more experience in digital project management will mean you are adept at communicating fluently with external developers in order to meet the needs of internal and external customers. You will be calm under pressure and take a methodical approach to managing multiple concurrent projects.

This is a new role for Paper Round and, as such, you will have the opportunity to shape it, drawing on your knowledge and experience to establish an effective project management process. Are you up for the challenge?

Key Responsibilities:

  • Establish a project management toolkit including monitoring and management processes to ensure projects are delivered to time, cost and quality.
  • Understand the needs of internal stakeholders by meeting with department heads and system users at relevant intervals, to identify areas for improvement.
  • Manage the day-to-day use and development of digital platforms on an ongoing basis, seeing that bugs are fixed promptly. These platforms include, but are not limited to, Microsoft Dynamics CRM, a bespoke application based on an SQL Server database, a real-time android app for drivers which links to our database, our website and online customer portal.
  • Regularly meet with and obtain progress reports from external agencies, presenting this to the Directors and your line manager.
  • Organise and carry out training sessions system users to carry out their work effectively.
  • Work alongside the Customer Experience Manager to make improvements to digital platforms, which enhance the customer’s experience of working with Paper Round.
  • Manage the project budgets closely.

The Person

As a Digital Project Manager you will have;

  • 4 years or more experience as a Digital Project Manager
  • The ability to drive forward projects on your own, with excellent attention to detail.
  • Excellent communication skills, both verbal and written, with an ability to encourage and push others forwards.
  • Had training in project management, and a proven ability to implement project management systems and methodology.
  • The ability to look for solutions, not problems, and to use this outlook to achieve a great team spirit, with a can-do attitude.
  • Excellent knowledge of Microsoft suite, with experience using the specific platform we use being a bonus.

The Company

Paper Round started life in 1988 as a small Friends of the Earth project. The Group provides total waste management, office supplies, secure data destruction, and food recycling to businesses and the public sector. From our closed-loop recycling solutions, to charity donations; our ethical stance isn't just lip service, it’s an integral part of who we are and what we do! Our clients range from facilities management firms at large multi-tenant skyscrapers, to financial institutions, charities and media firms and from SMEs to food service chains.


  • Flexible working, charity volunteering opportunities, monthly massages and social activities
  • Office has panoramic views across the capital
  • Employee pension scheme and a travel season ticket loan
  • Dedicated individual training budget
  • 25 days’ annual leave + BH

Excited about joining us and taking the next step in your career? Then please email your CV and a cover letter to and quote ‘Digital Project Manager Application’ in the subject line.

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