Retail, Admissions & Membership Manager


Barnes, London
£33,065 pa

Paid • Full Time • Permanent

Reference: RAM(18)/LWC

Sectors: conservation & wildlife, water & hydrology

Closing date: Tuesday, 1st May 2018  

An exciting opportunity has arisen for a Retail, Admissions & Membership Manager to deliver a high quality operation at WWT London Wetland Centre.

By joining our team you will become part of something amazing and you will be a key contributor to providing our visitors with a warm and genuine welcome and an unforgettable experience. In this way you will make a difference by connecting people and wetlands.

Your responsibilities will include:

  • The daily operation of a Retail, Admissions & Membership business
  • Delivering excellent standards of customer service
  • Leading and inspiring your diverse team of people to perform at their best
  • The creative and seasonal merchandising of product ranges
  • Driving sales and maximising profit to be invested into our conservation work

You will already be:

  • An enthusiastic and highly motivated individual with a flair for presentation and delivering excellent customer service
  • Experienced in managing a high quality retail visitor services and visitor centre operation
  • A strong leader possessing communication, planning and organisational ability

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

  • 25 days annual leave plus bank holidays
  • Free parking
  • Contributory company pension scheme
  • Life assurance
  • Free entry to all our centres plus many more

The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.    

 Closing date: 1st May 2018

Interview date: 9th May 2018

Please mention when responding to this ad.