Energy Advisor – Home Energy Scotland


£19,221 - £20,562 + 8% employer pension contribution

Paid • Full Time • Permanent 0131 555 4010

Reference: EA

Sectors: carbon, climate & energy

Closing date: Monday, 30th April 2018   6 days left

Energy Advisor – Home Energy Scotland

£19,221 - £20,562 + 8% employer pension contribution

Full time 37.5 Hours per week- please see Job pack for work patterns


Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors.

As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information about energy efficiency.

Our induction programme is an SQA accredited qualification, and successful candidates will also complete a City and Guilds qualification on Energy Awareness in the home.

Home Energy Scotland is the free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for customer service and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing our customers with energy efficiency advice tailored to their circumstances and persuading them to take action and change their behaviours.

You will join a team of customer focused energy advisors based in a busy office environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification, Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the home qualification. We will support the successful applicants with ongoing coaching, mentoring and development. Changeworks offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

To apply please download an application pack from, email or contact reception on 0131 555 4010 for an application pack quoting the reference EA.

Applications should be sent via email to:

Closing Date for applications: 11am Monday 30 April 2018

Telephone Interviews will be held on: Thursday 03 May 2018

Face to Face Interviews will be held on: Week commencing 07 May 2018

Changeworks – inspiring change for people and the environment

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