Wildlife Equipment Specialist

NHBS Limited

Totnes, Devon
£17,000 - £19,000 pa

Paid • Full Time • Fixed Term Contract

www.nhbs.com recruitment@nhbs.com 01803 865913 Steaphan Hazell

Sectors: conservation & wildlife, ecology

Closing date: Monday, 30th April 2018   4 days left

Join our Wildlife Equipment Team - maternity cover (until Winter 2018)


Founded in 1985, NHBS (www.nhbs.com) is a world leader in supplying natural history, ecology and conservation books and ecological survey equipment to institutions, retailers, companies, libraries, academics and private customers around the world. NHBS also publishes two magazines for naturalists and ecologists and manufactures some of the survey equipment we sell.

This is an opportunity for a highly motivated person to join our busy wildlife equipment team. The successful applicant will work with other wildlife equipment team members running the equipment business and providing technical advice to customers as well as working alongside the marketing team, generating new content and identifying potential new equipment customers and strengthening relationships with existing customers.

NHBS is based in Totnes, Devon, some UK and European travel will be required. On-the-job training will be provided.


You will carry out a wide range of equipment related tasks alongside the existing team of three wildlife equipment specialists. Specific tasks may include:

  • Product range – you will help source new products, prepare product descriptions, create images and monitor product performance
  • Marketing – you will help to prepare marketing materials including blog posts and emails
  • Identifying new customers – you will help identify potential new customers and then work out the best way to contact them
  • Purchasing – you will deal with queries about products and pricing, requests for information, and supplier returns
  • Customer support – you will administrate the returns process, dealing with customer queries and contacting suppliers
  • Customer relations – you will contact customers by phone and occasionally in person to offer information about our products and services
  • Conference Attendance – you will represent NHBS at conferences across the UK and Europe, taking along a stand with our products to sell and (more importantly) getting to know our customers 
  • Other tasks in the company as required

Skills required

  • A strong interest in and good practical knowledge of natural history and ecology, and the equipment that people use to survey, study and enjoy it
  • A good telephone manner and outstanding written communication skills
  • Outgoing and confident, you will be comfortable talking to a wide range of people including academics, consultants, teachers and members of the public
  • An undergraduate degree and the ability to work to a consistently high standard
  • Language skills: a second language in addition to English would be advantageous
  • Above all, we value a common-sense approach, critical thinking and a willingness to learn new skills
  • Current UK Driving License

Our offer to you

We are based in Totnes, South Devon, right next to the river Dart, halfway between Dartmoor and the coast.   We have been selling natural history and science books since 1985, ecological survey equipment since 2009, and publishing magazines and manufacturing survey equipment since 2016.   

The successful candidate will be joining a diverse and friendly workforce of 38 staff. This position reports to the Equipment Manager.

This maternity cover position is available immediately and is expected to end in November 2018.  Salary: £17,000.00 to £19,000.00 p.a., (depending on experience)  based on a 37.5 hour week Monday - Friday, with the position attracting 28 days holiday p.a including bank holidays, up to three paid days of conservation volunteering p.a., and a generous company pension.


Please email your CV and Covering Letter by the 30th April 2018 to Steaphan Hazell (recruitment@nhbs.com). 

Please mention environmentjob.co.uk when responding to this ad.