Operations Manager


Hackney, London
£32,000 - £34,000 pro rata

Paid • Part Time • Fixed Term Contract

feedbackglobal.org jobs@feedbackglobal.org 02030518633 Bryan Allen

Sectors: environmental policy & campaigning, food, farming & horticulture

Closing date: Saturday, 31st March 2018  

Salary: £32,000 - £34,000 pro rata, depending on experience  

Days: 22.5 hours per week

Duration: Initially a 1 year contract with strong possibility of renewal/ permanent role

About Feedback

Feedback is an environmental organisation that campaigns to regenerate nature by ending food waste and moving towards a better use of food, resources and nutrients within the food system. We work with governments, international institutions, businesses, NGOs, grassroots organisations and the public to change culture, markets and legislation for a fairer, more sustainable food system.

More information can be found on our website feedbackglobal.org.

We are a friendly team, priding ourselves on maintaining a positive and values-led organisation. We aim to provide a flexible working environment with a good work/life balance and we welcome interest from candidates who are returning to work after maternity leave or career breaks or who have care responsibilities

This job is for an immediate start. At a minimum we would like the successful applicant to come in some days in April for handover from the current postholder.

About the Role

This will be a varied role within a fast paced environment therefore flexibility and a positive, can-do attitude and a readiness to get stuck in to all aspects of the organisation are essential competencies of the successful candidate. The post holder will work closely with the Finance Director and report directly to the Executive Director.

Key Responsibilities

  • Manage and increase the effectiveness and efficiency of core functions (HR, IT, office management), through improvements to each function as well as coordination and communication between support and project functions.
  • Play a role in long-term planning, with the view to delivering operational excellence.
  • Implement, maintain and manage an effective system of controls throughout Feedback covering non-financial aspects of the organisation, including compliance with relevant legislation.

Responsibilities by Function

HR (40%)

  • Deliver all aspects of the HR function including recruitment, training, personal development, performance management, staff wellbeing and team building.
  • Manage weekly staff meetings

Legal, Compliance and Contract management (30%)

  • Review contracts
  • Liaise with pro bono lawyers
  • Ensure Feedback complies with all Employment, Health & Safety, Data protection legislation, utilising any external, professional advice where required.
  • Ensure Feedback complies with the Data Protection Act
  • With the Executive Director, lead on governance issues, including Board meetings, Trustee recruitment and other statutory requirements such as the Trustees Report
  • Manage the risk register

IT/Office Management (30%)

  • Review the use of the head office periodically and make recommendations to the Executive Director, in consultation with the Finance Director, on any changes to the accommodation requirements of the charity
  • Ensure good value for money is secured for the charity in respect of all of its overheads
  • Ensure the upkeep of the premises, liaising with the landlord and reviewing and updating relevant insurance policies
  • Ensure adherence to health & safety procedures
  • Oversee and manage Feedback's CRM system.

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