Communications, Education & Outreach Officer


Southwark, London
£25,000 + Benefits

Paid • Full Time • Permanent Beth Krucien

Reference: 82281

Sectors: sustainability, environmental education

Closing date: Friday, 22 December 2017

Job Title: Communications, Education & Outreach Officer

Salary: £25,000.00 per annum + Veolia Benefits

Location: Southwark, IMWF

Hours: Monday – Friday, 8:30am – 5:30pm – Additional hours may be required to cover busy periods / events

About Veolia

Exceptional prospects. Meaningful work. Superb benefits. Whatever you’re looking for in your next career move, there are all kinds of reasons to join Veolia. We’re an international business with a single vision to resource the world. And we’re achieving that by providing innovative solutions that help industries, cities and communities to use energy, water and waste more sustainably. It’s a huge operation, involving the talents of over 174,000 employees across a wide range of roles. But no matter what we do, we’re all united by a shared passion and ambition – to provide smart environmental solutions that make a real and lasting difference. Join us and you’ll play an important part in achieving our vision.

Where you’ll work

This exciting opportunity has arisen due to a restructure within the team, we as a company are focusing on achieving a greater impact on the recycling rate, and therefore, this is an excellent time to become a member of a new team with a refreshed purpose. You will be based in our flagship Integrated Waste Management Facility in Southwark, an innovative site which treats over 200,000 tonnes of recycling and waste every year, providing green products and energy, and saving precious natural resources. The site supports one of our key local authority recycling and waste contracts in South London.

We are extremely passionate about the work we do. Our diverse team focuses on our customers and has the drive and energy needed to continue to deliver our success.

What you’ll do

As the Communications, Education and Outreach Officer you will research, develop and deliver communications, education and outreach projects to promote recycling services to communities across the contract. Additionally you will be responsible for communicating with residents on service issues and queries. Supporting behaviour change with the public as well improvements to the performance of the services we offer, will be vital to the success of the role.

  • Researching, developing and leading new campaigns and projects to increase recycling
  • Working with third party agencies to deliver outreach work across the borough
  • Briefing and managing design agencies, printers and other third party suppliers to provide effective marketing materials
  • Providing high quality press support to media outlets and Southwark Council press office, including the preparation of news releases, media briefings and filming schedules
  • Providing education sessions, tours and presentations for school groups and other visitors to the Southwark IWMF
  • Developing and managing website content, including liaison with Council communications team, copywriting and updating content via a html editor
  • Communicating with residents and council on recycling and waste issues, ensuring that information provided is of the highest possible standard and conforms to the correct format and style
  • Liaising with the operational team on service issues and campaign plans
  • Conducting internal PR to engage with staff

The above is a summary of main duties only, other duties may be required to meet the changing nature of this role.

Your skills and qualifications

To excel in this role you will need to be a persuasive communicator, self-motivated, have excellent attention to detail, and strong organisational skills. You will be enthusiastic, creative and passionate about the environment, with a real desire to improve recycling in the borough. To enable you to carry out this role you will have:

  • Proven experience in project planning and management
  • Strong communication and presentation skills
  • Strong organisational and multi-tasking skills
  • Excellent written and spoken English with a high degree of attention to detail
  • Able to demonstrate creativity and innovation
  • Strong MS Office skills and highly computer literate
  • Strong negotiation skills with the ability to remain calm under pressure
  • Able to work on own initiative and as part of a team
  • Understanding of communications and marketing processes
  • Experience of working in the waste management or environmental industry (desirable)
  • Educated to degree level or equivalent preferably in environmental communications, waste management or related subject
  • Experience of engagement and outreach work with school children and the public (desirable)

Veolia recognises the positive value of inclusion and promotes equality. We welcome and encourage job applications from people of all backgrounds.

To submit an application for this role, please provide a cover letter ( A4 page) and CV (2 A4 pages) to

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