Technical Sales Adviser

Mike Wye & Associates

Buckland Filleigh, Devon
£22,880 pa

Paid • Full Time • Permanent

www.mikewye.co.uk 01409 281644

Sectors: sustainability

Closing date: Not specified, apply soon!


Background:

We're passionate about sustainable and environmentally conscious construction, and are one of the foremost UK suppliers of natural insulation materials such as cork board, wood fibre, sheep's wool and recycled foam glass. We manufacture and supply lime mortars and plasters for a range of applications on both traditional and new build properties. We also supply a wide range of natural paints and decorating products that are better for our health, better for the building and better for the environment.

We also employ a building conservation team, and run practical training courses in the use of lime, polished plasters and natural paints. We run Continuing Professional Development courses for Architects, Surveyors and other building professionals.

Specific Duties:

  • To assist with the smooth operation of the office in processing orders, assisting customers, dealing with suppliers, inputting to our computer system, liaising with warehouse staff.
  • To achieve a good knowledge of our product range and their application in order to advise customers (ongoing training will be provided).
  • Providing technical support to the existing team with a requirement to develop a specialist area of expertise
  • Investigating and evaluating new products for sale
  • Ideally (but not essential) an interest in decorative finishes/interior design with view to expand and promote growth through the company’s product range.
  • Availability to assist with the running of occasional CPD training days, tailored training sessions and trade shows (may involve weekend work).

Daily tasks include:

  • Taking orders from customers by phone, email and in person
  • Liaising with production staff to ensure adequate stocks to meet demand
  • Organising delivery and collection of orders
  • Offering friendly, sound advice by phone, email and in person
  • Helping to ensure that there are adequate supplies of goods and materials in stock
  • Undertaking whatever tasks are required for the smooth running of the business

Personal qualities and skills required:

  • Commitment to the success of the firm and satisfaction of its customers
  • Conscientious approach to all tasks, however minor
  • Numeracy, literacy and computer literacy
  • Ability to work both unsupervised and as a team member
  • Ability to work in a pressurised environment

To apply please complete an application form which you can find on our website


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