Community Engagement Officer - Tourism

North York Moors National Park Authority

Helmsley, North Yorkshire
£24,564 - £26,776 pa for 30 hours/week

Paid • Part Time • Fixed Term Contract

Sectors: conservation & wildlife, sustainability

Closing date: Sunday, 2nd June 2024  


Community Engagement Officer - Tourism (2 year fixed term contract, Part-time)

Based in Helmsley, North Yorkshire, with regular travel to the coast.

We are looking for someone who can help us deliver a fantastic tourism focused project based in and around the North York Moors coastal community of Staithes. You will also encourage tourism businesses across the National Park to develop new products, services and experiences based around our special qualities.

We are seeking a Community Engagement Officer to join us on a two-year fixed term contract, working 30 hours per week. You will need to be able to understand what makes small businesses tick and tell us about your flair for working with people.

The Benefits

  • Salary of £24,564 to £26,776 per annum for 30 hour week
  • 25 days’ annual leave rising annually by one day to 30 days after five years’ service, plus public holidays (pro rata for part time hours)
  • Local Government Pension Scheme
  • Hybrid working options
  • Flexi-time

This is a terrific opportunity for an individual with a tourism qualification or related experience and community engagement experience to join our renowned organisation.

Expanding and strengthening your current array of skills and experiences, you will enjoy the satisfaction of enthusing businesses to develop and deliver exceptional visitor experiences.

What’s more, our values reflect the way in which we all deliver our work and interact with people. You will find that we are Proud, Professional, Welcoming and Collaborative in everything that we do. If this sounds like the role you’ve been looking for, we can’t wait to hear from you! 

The Role 

As a Community Engagement Officer, you will support the delivery of s106 tourism economy contributions. You will develop and deliver community-related projects that increase pride of place in Staithes and surrounding parishes. Co-ordinating business and community engagement, you will facilitate discussions and actions between parties and work with the North York Moors Tourism Network. 

You will also assist tourism businesses across the North York Moors to access our tourism grants, developing ideas that focus on the National Park’s special qualities and ensuring these new products and experiences support the Authority’s destination marketing activity, 

Additionally, you will:

  • Manage the budget, record keeping and monitoring
  • Encourage public understanding of our special qualities
  • Attend at least two days of volunteering each year
  • Ensure that all work is carried out in accordance with our policies and is GDPR compliant

About You 

To be considered as a Community Engagement Officer, you will need: 

  • A relevant degree level qualification in tourism or relevant equivalent experience
  • Community engagement experience
  • Experience of working with small tourism businesses
  • Experience of managing budgets and associated reporting
  • Knowledge and experience of engaging with a variety of audiences
  • An in-depth understanding of issues that businesses face when operating in remote rural areas, with particular reference to coastal areas
  • A full, valid, driving licence

An understanding of the importance of sustainable and inclusive tourism would be advantageous, as would knowledge of the North York Moors and the surrounding area. 

This role will involve occasional weekend and evening work. 

Applications must be completed by midnight on Sunday 2 June 2024.
Interviews are to be held on Tuesday 18 June 2024. 

Other organisations may call this role Community Engagement Champion, Community Engagement Development Officer, Community Links Officer, Communications and Engagement Officer, or Tourism Officer. 

Webrecruit and the North York Moors National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re enthusiastic about telling the world what we have to offer as a Community Engagement Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.


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