Key Account Manager


Westminster, London
£40,000 pa

Paid • Full Time • Permanent

Sectors: sustainability, environmental management

Closing date: Thursday, 18th April 2024   1 day left

Key Account Manager

Salary: £40,000 per annum, with an annual performance bonus and company car/cash allowance plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week

Location: Westminster, London

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

  • 25 days of annual leave 
  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • One paid days leave every year to volunteer and support your community 
  • Ongoing training and development opportunities, allowing you to reach your full potential

Job purpose:

To take strategic responsibility for both the management and progression of the portfolio of Westminster-based accounts and brokers. The objective is to establish foundations for a long-lasting and profitable business relationship over the full duration of the contract ensuring exceptional levels of service and customer care are delivered whilst maintaining and increasing the profitability of each account. The introduction of innovation, along with value-added services to enhance the Veolia offering, should also be delivered. Ultimately this position will place Veolia in the best possible position to either extend or renew, the contract upon its expiry date for which this role will take the lead and ownership during the extension or bidding process.

What you'll be doing;

  • Ensure the support service stakeholders are fully briefed and understand the customer's requirements and call upon them for their assistance and expertise when required.
  • Seek out and offer sales and growth opportunities to other business lines where applicable.
  • Guide and support the financial modelling team and lead the subsequent commercial bid sign-off process aligned to the appropriate delegation of authority levels for all extension and renewal bids.
  • Actively look to develop strong relationships with large prospective customers, business improvement districts and major landlords.
  • Represent the interests of Veolia and Westminster City Council and promote the value of our strategic objectives.
  • Ensure debt levels are managed within each account's commercial terms and support any invoice dispute.

What we're looking for;

  • Sustainability knowledge
  • Environmental legislation knowledge
  • Tender management experience
  • Contractual negotiation experience
  • Relationship management and development experience 

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Find out more & apply