Course: Visitor Research: How to give your audience what they want

Botanic Gardens Education Network

Chester Zoo, Cheshire
13th September 2018

bgen.org.uk info@bgen.org.uk 0734 113 1965 Sue Dampney

Cost: £70/£98

Sectors: conservation & wildlife


Learn everything you need to know about audiences in this hands on training day, covering the fundamentals of visitor research, tools, case studies and latest trends in the sector.

By the end of the session participants will be able to:

  • Gain a critical understanding of a variety of methods for evaluation and research
  • Identify the most appropriate methodologies and tools for visitor research and their behaviour
  • Discuss visitor patterns through case studies and relate these to community programming
  • Outline a visitor research plan to apply in your professional practice

Who is it for? 

Visitor, community engagement, learning and programming professionals working in parks, botanic gardens, zoos, heritage and a wide range of visitor attractions.

About the day 

Dr Andrew Clapham, Principal Lecturer from Nottingham Trent University, Dr Andrew Moss, Conservation Social Scientist and Hannah Brooks, Community Engagement Manager from Chester Zoo, will help you put research in to action, and place audiences at the heart of what you do. Find out more about the speakers here

The day includes an exclusive tour of Chester Zoo’s Wild Worlds exhibition and the chance to explore this award winning zoo and gardens.

Full programme and details on the bgen website.


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